Frequently Asked Questions
Q1: What is the most important thing each employee should do when they receive their first payroll check?
A: Each employee should review their first payroll check information such as social security number, martial status & withholding exemptions, name & address. Any inaccuracies should be directed to their employer as soon as possible.
Q2: If there is an inaccuracy on a paycheck, what should I (the employer) do next?
A: You can fax us the corrected information on your employee listing/worksheet on your next payroll. We will make the correction before we process the payroll.
Q3: What does "Full Tax Service" include?
A: Full tax service includes, electronic depositing of Federal & State taxes, complete filing of ALL quarterly & year-end payroll tax forms, and complete handling of ALL IRS & state correspondence.
Q4: Do I need to send you the quarterly wage & withholding form (941) I receive from the IRS?
A: Affordable Payroll prepares and prints all quarterly & year-end forms. However, if you have employees in states other than California, we request all correspondence for that particular state is forwarded to us.
Q5: How should the employee listing/worksheet be filled out?
A: Fill in the categorized columns the right of each employee, marking hours, wages, deductions and or any reimbursements. For salaried employees, circle the salary amount and write, "pay". Any changes in salary, wages, withholdings, address or name changes, please put a line through old information and write new information next to it or add to the bottom of the page. If you have a terminated employee, simply write, "term" or "terminated" next to their name.
Q6: How long do you retain files?
A: Each client varies. Please call for any reports or information as needed.
Q7: What is the latest I can have payroll to you for next day delivery with or without direct deposit?
A: Employees without direct deposit, payroll must be submitted no later than 12:00 Noon for next day delivery. Employees with Direct Deposit, payroll must be submitted no later than 12:00 Noon & 2 business days (48 hours) prior to check date.
Q8: When is the tax impounds & direct deposit monies withdrawn from my account?
A: Tax deposits will be debited the same day as the check date. Employee Direct Deposits will be debited the next business day after payroll has been processed.
Q9: What if I need a special request such as a Workers Compensation report for an audit, what do I need to do?
A: Many of our clients need a special report or a workers comp. Report for an audit. We deal with these on a regular basis, you can fax a request or just call us. If it is for workers comp., please include the beginning and end dates.
Q10: Do I have more choices of delivery to receive my payroll?
A: Yes, you can have your payroll delivered by courier, have it mailed (regular mail), Priority mail, or pick up from our office.
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